If you are unhappy with an item, you may return it for full refund (minus shipping). Contact me within 14 days of delivery and ship the item within 21 days in the original box.  

The customer is responsible for return shipping. 

A $5 restocking fee will be applied to all returns. 

Refunds will be processed once returned items land on my doorstep. Note: It may take up to 7 days to refund your purchase once I receive the items. 


If you need to exchange a bracelet or ring for a different size, please contact me within 14 days of delivery and we will figure out which size you need.

The customer is responsible for return shipping both ways. Once the new item is ready, you will receive an invoice for the return shipping amount.

Restocking fees do not apply to exchanges.

US domestic shipping

All items are shipped through the USPS. Ready-To-Ship items will go out within 3 business days after receipt of payment. Made-to-order items which will be shipped within 7 business days. 

If you need the item in a hurry, please choose the shipping upgrade available to you. 

Please check tracking and send inquiries to the necessary postal carriers. If a shipment is marked as "Delivered" but you did not receive it, wait a few days as it may still be delivered. If it is not, file a claim with the USPS as well as a Police Report since the package may have been stolen. 

I am NOT responsible for packages marked as Delivered and not received. 

All orders are shipped in a branded gift box with my current logo stamped on top.

International shipping

International orders are shipped through the USPS, DHL, or UPS, who then hands the package over to the appropriate in-country mailing service. This generally takes about 4-8 weeks. 

The item amount, minus shipping, will be included on the Customs form. I will not honor requests to lower the amount on the declaration form so that taxes will be lower.

The buyer is responsible for any Customs taxes levied against the package once in their home country.

I am NOT responsible for packages marked as Delivered and not received.

Due to packaging regulations, I am, unfortunately, not currently shipping to Germany.